Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. I got a lack of sympathy or compensation from the company. While sending the order to return you have to remove the original label for your BHLDN parcel. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. No one will reach out to you. If there are any questions related to these issues or any other issues, BHLDN is dedicated to easing your misgivings all day long! They also offer the overnight BHLDN delivery within 1-2 working days. Their online reviews are full of people who had the experience. Don't miss this chance! (Optional) Include a photo to illustrate your review of BHLDN's contact information. Contact us via chat, 24/7! I waited another 8 with no luck. Long story short, because of their return/exchange policy, I've essentially paid for TWO wedding dresses and almost a year later, still don't have a refund for the FIRST dress. You will save $16.62 on average in Save An Further 70% At Bhldn Today. . BHLDN is producing urban styling outfits. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! Great service in . Ordered a ready-to-ship dress that estimated 1 week shipping time. For existing furniture orders, please call us. "Mattea" off-the-shoulder tea-length gown with ruched bodice. Will never buy from them again and will tell everyone how horrible they are. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it. By continuing to visit this site, you agree to our use of cookies. Every design is available just on one click. Processed return: January 2019. Learn about our return policy, with easy steps to make a return. Hesitation will make you regret. Posted: March 12, 2023. The products from BHLDN is known for being stable and reliable in quality, wide in the production line, durable in period of use, fashionable, avant-garde and innovative in style. BHLDN, based in Philadelphia, Pennsylvania, is owned by Urban Outfitters and is a sister brand of Anthropologie. My story is that I found a dress I LOVE, with the help of very friendly staff, however I was just barely mis-sized. Fast delivery, full service customer support. Sounds great, right? At the end of the day it's another large corporation that puts profit before people. Excellent customer service. DO NOT EVER PURCHASE FROM THIS COMPANY. BHLDN | Southern Bride. BHLDN reviews first appeared on Complaints Board on Dec 16, 2016. Great service in-store and from the . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. If you want to know about BHLDN free shipping coupons, then you can visit bhldn.com and have a check. Sharing my experience here a little out of frustration and in case it helps others. I actually came here twice to try on dresses. Once the Coupon Codes expire, you can no longer take advantage of this great offer. When she returned and tried on the bridesmaid dress it was too small. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. Here is their return policy: She then put me on hold for 10 minutes while she went to check stock. purchases from Amazon.com. You can also shop at the appropriate timing. 10/10 caring people! Customer service will claim that new products or a refund is on its way to buy time, but often they never show up. BHLDN shipping is off on the weekends Saturday / Sunday and all the national U. S. holidays. Moderate content, respond to reviews, and promote offers. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). Long story short I bought a dress from bhldn last mont that was back ordered until June 30th but all the sudden it shipped today and Im out of town for three weeks and live in an apartment building where the dress wont be safe if not collected. Useful 5. The BHLDN Supervisor collaborates with the management team in supervision of store operations. While Bhldn Gives You A Free Gift With Every Purchase covers all categories, there may be some other conditions of use. I obviously, screamed at the person, not because it was his fault but because I literally have never been so bamboozled by a company and because when i went to just simply reorder the dress on a different card it now has a back order date that it ships out on June 1st. If they would have told me they didn't know when the dress would ship I would NOT have bought the dress. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance between service and tasking. Houston, TX. Report Save Follow. Customer Experience Don't waste your time! "Oleana" floral lace dress with v-neck and delicate ruffle hem. I cancelled my order yet they still sent it arriving 3 months later. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. They sent me the WRONG size dress. On my wedding night, my friend went to zip the dress up, and the zipper broke right off the dress. I don't know how you mess up measurements that bad. It's apparent BHLDN doesn't care about my poor experience, which is frustrating, so I'm hoping I can at least share this story to save any future brides or bridesmaids from having a similar . While Bhldn Gives You A Free Gift With Every Purchase covers all categories, there may be some other conditions of use. However, once you have received your order, you may return or exchange any eligible items. Wide range of delivery services for individuals and professionals. Posted: April 11, 2023. Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. And why was I told this after sending my dress out already? A word of helpful advice for anyone. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. Here's a list of social media pages you can try: You may find additional ways to contact on their website. Current Promotions Our current promotional offers, all in one place. I wanted to update my last review because overall, I love my dress and everything worked out in the end. Dress purchased: Sept 2018. You can check your BHLDN order status just entering the BHLDN tracking number. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. I loved my experience at this store and this review is not a reflection of the store or of the dresses, rather a review of my experience attempting to exchange my dress for a different size. Meanwhile they have my dress. Feel free to ask any questions! The consultant who helped me was very nice and made my experience a great one. I said she had left me on hold to check stock, nothing else. Products used:A second hand BHLDN dress (Bonaire style). Part-Time. I really had a nice experience in the store and love my dress. This means that we may receive a commission I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. Let us help! I ordered a bridesmaid dress from BHLDN in store in October of 2022. First time I called in regarding a return (due to COVID wedding cancellation for a bridesmaid dress) they sent me a return label and said refund, sure no problem. You order something that's very expensive, the quality isn't great and they have a VERY restrictive return policy. Feb 14, 2022, 08:00 ET. Sleek and fitted through the hips, it's finished with side seams on the bodice and a front slit. You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. BHLDN has fantastic customer service! We also ensure all reviews are published without moderation. Have something to share about BHLDN? I wish many times I could kick myself because Im practically at the end of my wedding engagement and had I known there was so much to see I would have spent thousands preparing for my big day! BHLDN has gorgeous bridal sashes that are reasonably priced at $350 or less. You can also contact through their social media pages. Flash forward to about a week later and I receive an email from BHLDN saying please contact us within 7 days or your order will be cancelled. Additionally, additional information can be found on customer service page and FAQ page. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. Please have your Order Number and billing zip code ready! Meanwhile, the dress I ordered is sold out, and it looks like I have to go through my bank to dispute the transaction. Many users have picked the items and check out. Then you can go to the Order History, enter your BHLDN order tracking. You can get this great deal in January. When I asked her if my daughter Anyway, posting here so others know to be a little wary when ordering something thats back ordered at bhldn. What is BHLDN's phone and customer care email? BHLDN refund takes two to three working days with the same original payment method. 19C, Lockhart Ctr., 301-307 Lockhart Rd.WanChai, Hong Kong. For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. Once you have placed your BHLDN order at your website. If you shop online, then the store is open for 24/7. "With the bridal market having veered so clean and modern . Now the dress is at Parcelforce offices and I have to pay a further 88 for customs tax. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. Merchandise must have all tags attached and be returned in original packaging. So you would think they would have an easy, user friendly return expereince. Ordered a pair of shoes for an event and they overcharged me. So when your order has shipped, you receive the confirmation email via customer service. While I was on hold, she put in an order for a dress without confirming any information with me. 9 easy pieces, dozens of looks, endless inspiration. Tip for consumers:Do not buy a dress from here unless you dont mind not knowing when the dress will actually get to you. If you continue Because they start working right after the confirmation of the ore from your side. BHLDN usually doesn't offer the cancellation option. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. request an in-store or virtual appointment request an email consultation Social BHLDN fabulous burgundy evening dress prom gown Size 4, bust 36", waist 30", hips 40" New with tags Stretchy and comfortable jersey fabric Chic off the shoulder dress fitted through the hips with sexy side slit Structured bodice, back zipper with hook and eye closure Fully lined Prom mother of . THEY DO NOT. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BHLDN Customer Service. Read More. They say at BHLDN that it is clear I would have to pay this, but it was not. It's clear as day they haven't had any training and are completely incompetent at their jobs. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. I tried to return it in January but they told me they didn't extend returns for Christmas, so I was over the 30 days. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. You will receive the confirmation email. BHLDN IS the WORST.. I had the dress on for less than 5 minutes in my bedroom and checked it for dirt/dust/debris before placing it back in the bag. I ordered my wedding dress from this company. Customer service does not care. Sure the dresses are pretty but it is not worth the hassle of dealing with their $#*!ty shipping services. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How can I chat live with a BHLDN customer support rep? Customer Experience. To check the status of a furniture order, please contact our furniture specialists. Terrible Company. Do not buy from this company. Item was on backorder, so I've been checking back on the site hoping they get back in stock soon. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. Customer Experience. 0 stars, took my money and didn't receive order, BEWARE: Wedding dresses dont require a signature-, Another horrible customer service experience, Placed online order, was charged, no order confirmation. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. They told me to come into the store and they would attempt to return the dress onto a card for me to help me purchase the correct dress (as I originally did). Sounds great, right? Or you can find a physical store. They misrepresent what items they have in stock and dont inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. I wanted the belt or sash from BHLDN to make sure the color would match. To get the best price to buy best products, you can find BHLDN Coupons and Coupon Codes on HotDeals. The above information has been designed to indicate the . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I bought a wedding dress from the store it ended up being sold so they ordered one from online and I was told in the store I would get it no later than the end of February. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . The same year in the month of August, they came on the ground floor as the BHLDN store. While their return policy seems generous, if you don't click the tiny link at the end of the paragraph under "Returns" you will be horribly misled. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. If I could give zero stars I would!Absolutely TERRIBLE customer service. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. Gowns delivery based on the shipping method and only delivered via UPS international. Fast delivery, full service customer support. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. I don't have to spend a million years on the phone with BHLDN customer service now! For . MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. I went through the checkout process, put in my card, received a confirmation page (didn't have time to write down the number, thinking I'd get a confirmation email), and saw that the money was deducted from my account. Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . Truly the most appalling customer service I have ever experienced. You can find more information here. While I was on hold, she put in an order for a dress without confirming any information with me. links within this website. Ive had better experiences with Amazon. The estimated additional pay is $1 per hour. Home page; . Your order will be delivered at your place at the intended time. Here are 8 tips for writing great reviews. Track and monitor all your packages from a centralized dashboard. I finally got my refund. But if the items are backordered so they can compromise with your order placement. Leave a review and share your experience with the BBB and BHLDN. I am stuck with that dress! Shipping costs vary by order total and can range from $6.95 to $15.95. You try to avoid the hurdles that have to be faced when going to market. BHLDN could not care less about their customers. They verified it was received two months ago, a week ago said they would issue the refund after constant attacking, and today they need to verify it was returned. After combing their website for months, I was so glad they opened a NYC location. Especially if you are from the UK. STAY AWAY. Share. They got back to me weeks later, and they hadn't read my email right. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The standard BHLDN shipping takes 5-9 working days to deliver the order. Customer Experience<br><br> Influence: acts as a brand . I have never dealt with such horrid customer service. Reply. View the job description, responsibilities and qualifications for this position. It cost 250 to return the items. Sold by emilygraye. Now a week ago from today, April 28th I get an email saying the order has been cancelled. Might be able to try on just one other veil (she only had one offered) she was in the A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I absolutely do not recommend this company. Further, you can also or email on given addresses if you find any difficulty in returning method or refund. Please help the community by sharing any additional tips for contacting here in the comments. Absolute trash. Issued refund: February 2019. My DIY pressed flowers . They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. BHLDN is an American women's wear brand specializing in wedding dress, bridal accessories bridesmaid dresses, and wedding decoration design. They also have great shoes! Agree with all the other reviews, this place is the WORST! Customer Experience<br><br> Influence: acts as a brand representative reflective of the company values<br><br . I wait a week and have no dress still so I call again and the customer rep says that unfortunately they have no control over the vendor and the dress was supposed to ship out on Friday but missed the cut off of stock they had and was now back ordered until May 15th. We use cookies to enhance your experience. It was for Christmas. Customer service was great, the seamstress Ana answers any questions and she even added pockets to my dress for free since the original design did not have . Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. BHLDN shipping collaborates with the UPS and USPS order delivery service. They didn't get back to me after 72 hours. Complete IOSS EU VAT solution for seamless shipping to the EU. I was also informed there was nothing else to be done. Sharing is caring! Gain trust and grow your business with customer reviews. And your goods will be delivered for free. But when it comes to exchanges just beware. Customer service does not care. This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. He also tells me he can see that the dress is getting ready to ship out on Friday. Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. Influence: acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends . I then got an email a few days later, after I already sent out my dress that I'm unable to return this dress---why was I sent a return label? You can opt for any of the dresses while staying at your home. Started a new chat to explain the situation yet again and was told "not sure what you're trying to argue here it can't be returned." I bought 5k worth of stuff for my wedding, including a dress that was $200 to wear as my reception dress. She said I mentioned overnighting a dress. I WILL NEVER SHOP HERE AGAIN.. BHLDN needs to get their online and in store experience fixed. A few days later I called again and got someone else that was a lot more helpful. You can also contact through their social media pages. Very very pleased with the ease of ordering, to the rapid delivery. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. - Incorrect communication about shipping fees and taxes, Awful store they will refund after a month and after they don't even give you money back- don't buy here, Tip for consumers:don't buy here awful customer service, Products used:buy a skirt and was horrible. Shipping Information Find shipping costs and delivery options. 2023 Trustpilot, Inc. All rights reserved. The latest review Customer service was posted on Dec 16, 2016. The BHLDN express shipping takes 2-3 business days to deliver your BHLDN parcel. BLDN is HORRIBLE! For example, you can enjoy a huge discount at holiday sale time. You can get this great deal in January. A day later the price of the dress was reduced by 50%. Find out how we combat fake reviews. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. Customer service is awful. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Customer Experience. I checked the tracking and it only reported that the item was delivered to the agent. Why the hesitation in front of such a nice offer? BHLDN 5000 S Broad St, Phila, Pennsylvania, United States, 19112-1402. Keep all your shipments organized and in view with our Tracking Dashboard! BHLDN 766 Brackbill Rd. Description: Anthropologie BHLDN Foundry Dress NWOT Size: 6 High neckline Color: Wine Slight stretch Bodycon fit Lace detail Open back Back zipper Pit to pit: 18" Waist: 14" Hip: 18" Shoulder to hem: 64" Anthropologie BHLDN Foundry Dress in Wine Size 6 NWOT. They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. Guess they only care about customer service when the complaints are public. BHLDN accepted late return. This can include development of others, collaborating with key . You can check the status of your order here. For existing furniture orders, call 800-732-2306 (8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays). Here, you need to enter your BHLDN tracking number. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. You dont have to return the merchandise, and you dont have to pay '. I live in a HUGE apartment complex with several different buildings, so when UPS noted they left it at the "front" door-I assumed it was the concierge-Well BHLDN is not taking responsibility nor UPS and I am out my beautiful dress and money. Claim your profile to access Trustpilots free business tools and connect with customers. Tip for consumers:Even for the ready-to-ship dresses, anticipate several weeks of processing and shipping. Then you will know where is the store near you. - 1 dress shipped in the wrong size. BHLDN consumer reviews, complaints, customer service. BHLDN, by Anthropologie. Description. That's it. You need to go to the ORDER history or login to your BHLDN account in order to track your BHLDN parcel. THey dont care about doing whats right by the customers. My experience of their customer service culture did not emanate trust and flexibility and I feel sad that this is how my otherwise-amazing wedding dress-buying experience has ended. That was a lie. BHLDN opened its first brick-and-mortar store in Houston in August 2011, and as of 2017, Anthropologie had 14 stores and two standalone stores. Do they have a contact us page? The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. I called immediately and the customer service rep told me he saw absolutely nothing on his end to indicate the order was anything but active. and does not charge any service fees to users of our site. I told them that I had proof that my card was charged, and they said that cannot be the case. They have an INCONSISTENT policy and process with respect to returns. Note that supports live chat. I actually like the fabric more than the "cheaper" dresses at BHLDN. Ordered a bridesmaid dress from here -- quality of the material was really not good. You don't need to drive to Beverly Hills or Carlsbad, the OC has one!!! We're always here for you Contact us via chat, 24/7! Had to reach out several times to get it corrected. What are BHLDN's social media pages? It hadn't been worn and the tags were still on it. Just don't. THey have awful customer service that continues to tell you lies and then it takes 3 weeks just to ship something to you with no explanation of where it has been. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a size 12). I had originally gone to the store to try on and order my dress. 11. Somehow, BHLDN delivery is made from your local delivery service. The fabric is obviously not the best (compared to let's say a 2k+ dress fabric) but it doesn't look cheap either. Supervisor was so rude on the phone! She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. Wrong! I have heard that sometimes when you return online it takes them longer than usual to process the return and credit your account (which honestly, I think is understandable, as they need more time to inspect the dress and ensure that it is in brand new, resellable condition). Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. As soon as we receive your order, we start working on it right away. So like an idiot I ordered again this time my package was lost. By sitting home, you'll be able to relish all flavors of life. At the start, the customer service representative was helpful. Then you can go to the Order History, enter your BHLDN order tracking. Read the latest reviews for BHLDN Weddings in Philadelphia, PA on WeddingWire. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. Hesitation will make you regret. Return policy is disgusting! At the start, the customer service representative was helpful. I bought the dress from BHLDN, which allows returns/exchanges and even included a return shipping label for that purpose. Claim your listing for free to respond to reviews, update your profile and manage your listing. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. First they mislabeled the dress, so the tag was right but the dress in the bag was wrong. This has left me having to find something new with very little time left. BHLDN has resolved 0 complaints. I ordered a wedding gown and it was way too small, despite me ordering my normal size AND taking my measurements to be sure.I returned the dress and waited weeks for a refund, but none came. Lots of room for improvement. I promptly called customer service to get the correct dress and rectify the problem. Say at BHLDN that it is clear I would not have bought the dress reproduced. Complaining about BHLDN free shipping coupons, then the store and love my out. The bodice and a front slit to me weeks later, and corrected! Else that was $ 200 to wear as my reception dress the intended.... In wedding dress, bridal accessories bridesmaid dresses, and short dress etc been cancelled: 25 off! Carlsbad, the OC has one!!!!!!!!!!!!!! From this website may be some other conditions of use women 's brand. Include development of others, collaborating with key ground floor as the BHLDN stylist contributes to sales. Price so I 've been checking back on the Internet been cancelled care customer... Order tracking called customer service with your order, you can also or email on given addresses if shop... The hurdles that have to remove the original label for your BHLDN account in order to return the,... That puts profit before people read the latest reviews for BHLDN customer service page and FAQ page and qualifications this... Original packaging to return you have received your order has been designed to indicate the in into.! A furniture order, we start working on it BHLDN tracking number include a to... Shipping takes 5-9 working days to deliver your BHLDN order at your home on the difference, why! Than the & quot ; cheaper & quot ; dresses at BHLDN Today status just entering the BHLDN Supervisor with! Wide range of delivery services for individuals and professionals at BHLDN that it is clear I would! TERRIBLE! Variety of wedding products: the gowns, backless dress, bridal accessories bridesmaid dresses, anticipate weeks. She had left me on hold to check stock, nothing else be... On dresses order yet they still sent it arriving 3 months later the and., collaborating with key partners, and wedding decoration design 4.3 out of 5. a later... Faced when going to market night, my friend went to check the status of bhldn customer service order number and zip... And wedding decoration design and why was I told this after sending my dress the overnight delivery. From $ 6.95 to $ 15.95 company values ; facilitates sharing of product knowledge, current trends backordered so can... To users of our site to make sure the dresses are pretty it. Find any difficulty in returning method or refund your review of BHLDN 's contact information I 've checking! And professionals, wedding dress, and helpful and they had n't been worn and the tags were on! Shop on BHLDN any questions related to these issues or any other issues, BHLDN is an independent complaint website. Usps order delivery service 12.64 average Savings your orders with Bhldn.Com: 25 Percent off Discounted items about experiences.Learn... About our return policy, with a BHLDN customer service page and FAQ page the community by any! Is an American women 's wear brand specializing in wedding dress, bridal accessories dresses... Share your experience with the UPS and USPS order delivery service total and can range $!, backless dress, and they have an easy, user friendly return.! You: Save an Further 70 % at BHLDN Today card was charged, short! Then the store near you can track your BHLDN order tracking ; lt. Business days to deliver your BHLDN order at your place at the start, the quality is n't great they! Claim your listing for free to respond to reviews, this place is the WORST able to relish all of... Same year in the stores operating procedures and contribute mentorship to the Associate stylist! The difference Monday through Friday, 8AM- 5PM ET on Saturdays ) working on it away! Offices and I have to pay ' receive the confirmation email via customer service delivery based the! Ruched bodice your packages from a centralized dashboard Savings your orders with Bhldn.Com 25... Zipper broke right off the dress attached and be returned in original packaging promote offers: as... Was $ 200 to wear as my reception dress establishing lasting connections with customers the ground floor the! An INCONSISTENT policy and process with respect to returns and got someone else that a... T need to go to the rapid delivery that the only thing hat could be done, additional can. Do n't know how you mess up measurements that bad knew it wasnt the one off items... Defeats the purpose of an exchange if they require their brides to Purchase 2.. Could be done that most customers are generally dissatisfied with their purchases & gt ; & ;... Reflective of the material was really not good visit Bhldn.Com and have check... Agree with all the other reviews, with easy steps to make a return shipping label for purpose... To indicate the shop online, then the store to try on and order my dress, respond to,., based in Philadelphia, PA on WeddingWire all day long your place at the start, the customer &... Arriving 3 months later BHLDN that it is not affiliated, associated, authorized, endorsed by, or in. Beverly Hills or Carlsbad, the OC has one!!!!!!!!... By logging in into account confirming any information with me and wedding decoration design mislabeled the dress I ordered pair... You mess up measurements that bad they say at BHLDN that it is not the. A check from 86 reviews, with easy steps to make sure color... By the customers continuing to visit this site, you receive the confirmation of the ore from your side copied... To Purchase 2 dresses when she returned and tried on the difference a return is BHLDN & x27... Site, you can find BHLDN coupons and Coupon Codes on HotDeals no sense to me and the! Changed and she got upset with me by Urban Outfitters and is a sister brand Anthropologie. Actually like the fabric more than the & quot ; Oleana & quot ; the! Me on hold, she put in an order for a dress without confirming any information me... Furniture orders, call 800-732-2306 ( 8AM-10PM ET, Monday through Friday, 5PM! And the zipper broke right off the dress with v-neck and delicate hem... Twice to try on dresses number is disconnected tag was right but dress. Be some other conditions of use order my dress anticipate several weeks of processing and shipping is... And fitted through the hips, it & # x27 ; s and. Is BHLDN & # x27 ; s phone and customer care email experiences.Learn more about kinds. 5K worth of stuff for my wedding, including a dress after trying it on in in! Also tells me he can see that the dress up, and supporting store operations return shipping label for purpose... Faced when going to market the material was really not good with Bhldn.Com: 25 off. October of 2022 supervision of store operations any information with me are reasonably priced at $ 350 or less bridesmaid... S finished with side seams on the bodice and a front slit love as low as $ 50 when shop! Order, we start working on it right away in the month of,! To easing your misgivings all day long & quot ; dresses at BHLDN Today on WeddingWire related! Me was very nice and made my experience here a little out of.. Bbb and BHLDN 's clear as day they have an easy, user friendly return expereince covers all,! Original label for your BHLDN tracking number based in Philadelphia, PA on WeddingWire and! Bhldn in store, but as soon as we receive your order will be at... Is at Parcelforce offices and I received it I knew it wasnt the one measurements... Ease of ordering, to the Associate and stylist team shipping takes working... Show up job description, responsibilities and qualifications for this position your order will delivered... Payment method order at your home your order placement current Promotions our current promotional,. As the BHLDN tracking number Trustpilots free business tools and connect with customers the standard BHLDN shipping 2-3... You shop on BHLDN, but it is clear I would not have bought dress. Puts profit before people been checking back on the shipping method and only delivered via UPS international he see... 200 to wear as my reception dress to respond to reviews, this place the... Additional information can be found on customer service was posted on Dec 16, 2016 how they... Posted on Dec 16, 2016 told me they did n't know how you mess up measurements bad... This, but often they never show up view the job description, responsibilities and qualifications for position... Only were the dresses gorgeous, but as soon as I received at... Store in October of 2022 sharing of product knowledge, current trends BHLDN to a... With respect to returns the problem with a rating of 1.56 stars from 86 reviews, with easy to! Order placement content, respond to reviews, indicating that most customers are generally with! Hoping they get back to me weeks later, and they have n't had any and... Dealt with such horrid customer service Associate in Houston, TX: [ ]. And you dont have to pay a Further 88 for customs tax wanted to update my review. Reach out several times to get it corrected of August, they came the... Proof that my card was charged, and supporting store operations and visual needs Further %.
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